Your patients. Our commitment.

Your patients can expect comprehensive, personalized support—right from the start

Your dedicated Care Coordinator will contact your office after you and your patient are enrolled and provide ongoing personalized support. Communications from Interconnect® can be tailored to your needs and preferences.

  • Coverage assistance

    Help navigating insurance coverage to provide treatment access for eligible commercially-insured patients for as little as a $0 co-pay.a

  • Personalized support

    Ongoing personalized support and check-ins, tailored to individual preferences

  • Education

    Informational resources for your patients, including refill reminders and answers to questions about the Intercept treatment

aOffer not valid for patients enrolled in Medicare, Medicaid, or other federal or state healthcare programs. For program terms, conditions, and eligibility criteria, click here.

We will keep things moving along

Your office is busy and we respect your time, so Interconnect will help throughout the entire process.

What to Expect

  1. Care Coordinator introduction

    Your Care Coordinator will call you and your patient within a few days of enrolling to make introductions and get started. The same dedicated resource will keep in touch with both your office and your patient throughout the process.

  2. Benefits investigation and prior authorization information

    Interconnect will support your office with assistance on information regarding prior authorizations. Depending upon insurance coverage, your commercially-insured patients may be eligible to receive the Intercept treatment for as little as $0 co-pay.a

  3. Delivery of initial prescription

    The specialty pharmacy will contact your patient to confirm delivery details. Your patient will typically receive his or her initial prescription of the Intercept treatment within 3 to 4 weeks.

  4. Refill coordination

    Your Care Coordinator will help your patient understand how to refill his or her prescription and let him or her know to expect a call from the specialty pharmacy for delivery.

Ongoing Support

  • BEHIND-THE-SCENES SUPPORT

    Interconnect can help with:

    • Coordination between your patients and the specialty pharmacy
    • Providing information to your office regarding prior authorizations
    • Enrolling your patient in our adherence program
    • Informing your office of missed refills
  • WORKING WITH YOUR PATIENT

    Interconnect can help with:

    • Navigating changes in insurance/continued coverage
    • Providing educational materials to support treatment goals
    • Answering questions along the way