Your patients. Our commitment.

Your patients can expect comprehensive, personalized support—right from the start

Your patient’s dedicated Care Coordinator will contact your office after your patient is enrolled and provide ongoing personalized support. Communications from Interconnect® can be tailored to your patient’s needs and preferences.

  • Financial assistance

    Qualifying patients with commercial insurance may be eligible for the Interconnect Savings Program, which offers copay assistance where patients may be able to pay as little as $0a

  • Personalized support

    Ongoing personalized support and check-ins, tailored to individual patient preferences

  • Education

    Informational resources for your patients, including refill reminders and answers to questions about Intercept’s product

aOffer not valid for patients enrolled in Medicare, Medicaid, or other federal or state healthcare programs. For program terms, conditions, and eligibility criteria click here.

We will keep things moving along

Your office is busy, and we respect your time—Interconnect will help throughout the entire process.

What to Expect

  1. Care Coordinator introduction

    Your patient’s dedicated Care Coordinator will assist your patient with the process from enrollment and start of treatment through ongoing adherence. Care Coordinators communicate with you and your staff, your patients, and specialty pharmacy to keep things running smoothly.

  2. Benefits investigation and prior authorization information

    Interconnect will help identify and evaluate all the appropriate financial assistance options based on your patient’s insurance plan and eligibility, as well as support your office with information regarding prior authorizations.

  3. Delivery of initial prescription

    The specialty pharmacy will contact your patient to confirm delivery details. Your patient will typically receive their initial prescription of their Intercept treatment within 3 to 4 weeks, depending upon their insurance coverage.

  4. Refill coordination

    Your patient’s Care Coordinator will help your patient understand how to refill their prescription and let them know to expect a call from the specialty pharmacy for delivery.

Ongoing Support


    Interconnect can help with:

    • Coordination between your patients and the specialty pharmacy
    • Providing information to your office regarding prior authorizations
    • Enrolling your patient in our adherence program
    • Informing your office of missed refills

    Interconnect can help with:

    • Navigating changes in insurance/continued coverage
    • Providing educational materials to support treatment goals
    • Answering questions along the way

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