We can help you get started on OCALIVA® (obeticholic acid) through personalized support
Once you and your healthcare provider decide that OCALIVA is right for you, your Care Coordinator will be with you every step of the way.
Enroll in Interconnect®
Your healthcare provider will fill out an enrollment packet that includes the OCALIVA prescription. To complete the packet, he or she will need your signature.
Sign your forms
You can sign the enrollment forms in person at your healthcare provider’s office, or you can sign the eConsent form electronically.
Once you are enrolled, your Care Coordinator will call you to discuss the details of your prescription and answer any initial questions you may have. He or she will check in with you on a regular basis (monthly for the first 3 months; less frequently, thereafter).
You will also receive tips, tools, and reminders by mail and email, and you can choose to receive monthly refill reminder texts as well.
Frequently asked questions
If your healthcare provider determines that OCALIVA is right for you, he or she will complete an enrollment packet that includes your prescription. Once you have provided your signature, you will be enrolled in Interconnect. If your packet is completed but still needs your signature, click here to sign an eConsent.
Once you are enrolled, your Care Coordinator will reach out to you to explain how Interconnect can help. Care Coordinators are generally assigned by the region in which you live.
Yes! We have bilingual team members to help provide the support that you need.
For the first 3 months, you’ll hear from your Care Coordinator every month, but it will likely be less often after that. You can talk to your Care Coordinator about your preferences for how and when you connect, and you can call with questions at any time.
A specialty pharmacy is different from your neighborhood pharmacy. A specialty pharmacy coordinates the delivery of specialized medicines such as OCALIVA. Your medicine can be shipped to your home. Sometimes it can be shipped to your neighborhood pharmacy or place of employment, if requested. Learn more from the Specialty Pharmacy brochure in the Resources section.
Getting your refills on time matters. It can help you stay on track with your treatment, which is important for managing your condition. Order refills about a week before you run out of OCALIVA. Your Care Coordinator can help schedule deliveries, set up email or text message refill reminders, and resolve any issues with your refills. Find more helpful tips about refills in the Interconnect brochure in the Resources section.
You and your healthcare provider’s office will have the same Care Coordinator who will keep in touch with both of you throughout the process. Your Care Coordinator will communicate with office staff about prior authorizations and coverage for your prescriptions, specialty pharmacy deliveries, refills, and more.
Yes! We have registered nurses on staff who can help answer questions about the OCALIVA Prescribing Information or Medication Guide.
Providing an eConsent is a way to electronically complete a Patient Authorization form which allows you to receive support services from Interconnect. Your signature also gives your Care Coordinator permission to talk to you about your PBC and treatment with OCALIVA.
Yes. Everything you discuss with your Care Coordinator is confidential. When you work with your healthcare provider to complete your Interconnect Enrollment form, there is a section called HIPAA Authorization on page 4 that explains the types of information that may be shared between your healthcare provider(s), health insurance provider(s), and Intercept Pharmaceuticals, Inc. You’ll need to review this section and provide your signature if you agree.
What people are saying
I love reading the pamphlets and brochures.a
My insurance covers part of the cost and I have a co-pay assistance program to cover the rest.a
With all the medications I have, it's hard to keep up. They called to remind me about a refill and I was surprised and grateful. I would have missed the refill without their call.a
aThe views expressed in these quotes are from individuals and may not reflect the opinions or experiences of all patients who work with Interconnect Support Services.