Meet your Care Coordinator

Once your enroll in Interconnect®, your Care Coordinator will provide ongoing personalized support. Help you find the most affordable way to get OCALIVA, answering your questions, addressing your concerns, helping you stay on track, and providing educational tools and resources are all ways in which your dedicated Care Coordinator can help. And, when your Care Coordinator is out of the office or needs support, we have a full team to help meet your needs.

              

                                                         

                                             

                                                           

                                                                                                                                                      

                                                                                                                      

                                                                                                                                                                                                                                                           

Mercy A.

Mercy A.

Mercy A.

My email: mercy.a@interconnectsupport.com

My direct line: 1-732-649-7039

Interconnect main number: 1-844-622-4278

Some unique facts about me are that I have beautiful twin baby girls and I speak Ibo, a native Nigerian language.

My hobbies include going to the movies, shopping, and traveling.

One of my most memorable experiences as a Care Coordinator was when I helped one of my eligible patients receive her medication for a $0 co-pay. She was so happy and couldn’t stop thanking me. That feeling of knowing I can help someone and bring a smile to their face is the reason I do what I do.

Alice D.

Alice D.

Alice D.

My email: alice.d@interconnectsupport.com

My direct line: 1-732-649-7040

Interconnect main number: 1-844-622-4278

My hobbies are biking and hiking.

Some of my most memorable experiences at Interconnect® are when patients realize that I am truly there for them and tell me how grateful they are for my support.

Shaleema G.

Shaleema G.

Shaleema G.

My email: shaleema.g@interconnectsupport.com

My direct line: 1-844-622-4278

Interconnect main number: 1-844-622-4278

A unique fact about me is that I love to plan parties.

My hobbies include reading and planning events.

One of my most memorable experiences at Interconnect was hearing a patient cry with joy after finally getting approved for her medication after 2 rounds of appeals.

Camille H.

Camille H.

Camille H.

My email: camille.h@interconnectsupport.com

My direct line: 1-732-649-1616

Interconnect main number: 1-844-622-4278

A unique fact about me is that I like to collect hot pepper sauces when I travel.

My hobbies include reading, traveling, exploring new cuisines, spending time with family, and community service.

I care about helping people because it’s gratifying to know that I can positively impact other people. I want to make a difference!

Trupti P.

Trupti P.

Trupti P.

My email: trupti@interconnectsupport.com

My direct line: 1-732-649-7045

Interconnect main number: 1-844-622-4278

A unique fact about me is that I do not like to procrastinate at all. Whatever I’m doing, I jump right into it!

My hobbies include hiking, camping, reading, and watching movies.

As a Care Coordinator, I want to provide patients with superior customer service and help with access to medication.

Christina R.

Christina R.

Christina R.

My email: christina.r@interconnectsupport.com

My direct line: 1-732-649-7043

Interconnect main number: 1-844-622-4278

A unique fact about me is that I love to clean my house in my free time. It helps me relieve stress.

My hobbies include spending time with my family and 2 French bulldogs, and shopping at HomeGoods.

I care about helping people because dealing with a medical condition is hard enough without having to figure out confusing insurance coverage. If I can help alleviate some of the stress from a patient’s life, I feel like I’ve done my job.

Norma R.

Norma R.

Norma R.

My email: norma.r@interconnectsupport.com

My direct line: 1-732-649-1598

Interconnect main number: 1-844-622-4278

A unique fact about me is that I love decorating outside for the holidays. My nativity scene is very popular!

My hobbies include visiting tropical islands, ringing the bells at our church bell choir, walking my dogs, and playing in corn hole tournaments.

I care about helping people because I like speaking with patients and being an advocate for people with special needs.

Rick R.

Rick R.

Rick R.

My email: rick.r@interconnectsupport.com

My direct line: 1-732-649-1553

Interconnect main number: 1-844-622-4278

A unique fact about me is I play the trumpet.

My hobbies include working out, playing sports, listening to music.

As a Care Coordinator, I want to advocate for patients to help them get access to the treatment they need, and assist them with understanding insurance coverage.

Paul S.

Paul S.

Paul S.

My email: paul.s@interconnectsupport.com

My direct line: 1-732-649-1654

Interconnect main number: 1-844-622-4278

A unique fact about me is that I lived in the Philippines for 2 years.

My hobbies include exploring new cuisine, hiking, and working on computers.

One of my most memorable experiences as a Care Coordinator was when I realized that I am making a positive impact on patients’ lives by helping them get access to treatment.

Sarah S.

Sarah S.

Sarah S.

My email: sarah.s@interconnectsupport.com

My direct line: 1-732-649-1606

Interconnect main number: 1-844-622-4278

A unique fact about me is I play the flute.

My hobbies include reading, singing, spending time with loved ones.

As a Care Coordinator, I want to focus on finding the best possible solutions to assist patients with their needs.

Ross W.

Ross W.

Ross W.

My email: ross.w@interconnectsupport.com

My direct line: 1-732-649-1922

Interconnect main number: 1-844-622-4278

A unique fact about me is that I watch telenovelas by proxy.

My hobbies include word puzzles, board games, billiards, exploring foreign cultures, cooking, gardening, listening to music, and walking my dogs.

I care about helping people because there is a lot of information out there and I want to use my knowledge to be a valuable resource for those who might not be famililar.

Elizabeth J.

Elizabeth J.

Elizabeth J.

My email: elizabeth.j@interconnectsupport.com

My direct line: 1-732-649-7036

Interconnect main number: 1-844-622-4278

A unique fact about me is that I love to sing!

My hobbies include traveling and going on cruises, listening to music, rooting for my favorite football and baseball teams, and playing games on my PS4.

As a Care Coordinator, I want to assist patients compassionately throughout their treatment, and help them navigate the information, resources, financial assistance and support that is available through Interconnect®.


Not in this location?

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Partnering with your Care Coordinator

Our best advice

Tell your Care Coordinator about any potential problems or changes to your prescription (such as an increase or decrease in your dosage).

Care Coordinators are there to support you. We have empathy for our patients and we love what we do.

During busy times, it may take up to 24 hours to hear back from your Care Coordinator. You can always call us back if you have any concerns or if you don’t hear back within 24 hours.

To ensure the best communication with your Care Coordinator, share your email address, phone number, and the best times to reach you—and be sure to add us to your contacts.

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Important Safety Information

What is the most important information I should know about OCALIVA?

OCALIVA may cause serious side effects including:

Worsening of liver problems, liver failure, in some cases leading to death, have happened in people with PBC with advanced liver cirrhosis when OCALIVA was taken more often than recommended.

If you have primary biliary cholangitis (PBC) with advanced cirrhosis, you may need a lower dose of OCALIVA. Before you start OCALIVA, and during your treatment with OCALIVA, your healthcare provider will do tests to check your liver. These tests will help your healthcare provider decide how much OCALIVA you should take and how often you should take it. If you have worsening liver problems, your dose of OCALIVA may be changed, stopped for a period of time, or stopped completely by your healthcare provider.

Tell your healthcare provider right away if you have any of the following symptoms of worsening liver problems during treatment with OCALIVA:

  • Swelling of your stomach area from a build-up of fluid; yellowing of your skin or the whites of your eyes; black, tarry, or bloody stools; coughing up or vomiting blood, or your vomit looks like “coffee grounds”; or mental changes (such as confusion, sleepier than usual or harder to wake up, slurred speech, mood swings, or changes in personality)

Tell your healthcare provider right away if you have any of the following symptoms during treatment with OCALIVA and they are severe or do not go away:

  • Stomach-area pain, nausea, vomiting, or diarrhea; loss of appetite or weight loss; new or worsening fatigue, weakness, fever, or chills; light-headedness; less frequent urination

What is OCALIVA?

OCALIVA is a prescription medicine used to treat primary biliary cholangitis (PBC) in combination with ursodeoxycholic acid (UDCA) in adults who have not responded well enough to UDCA, or alone for adults who cannot tolerate UDCA. It is not known if taking OCALIVA will improve your chance of survival or improve your symptoms of PBC. There are ongoing studies to find out how OCALIVA works over a longer period of time.

To report negative side effects of OCALIVA, please contact Intercept Pharmaceuticals, Inc. at 1-844-782-ICPT or you may report to FDA at 1-800-FDA-1088 or www.fda.gov/medwatch.

Who should not take OCALIVA?

Do not take OCALIVA if you have or had a complete blockage in the bile ducts in your liver or gallbladder.

What are the possible side effects of OCALIVA?

OCALIVA may cause serious side effects including:

The most common side effects of OCALIVA include: pruritus (itching of the skin), tiredness, stomach pain and discomfort, rash, joint pain, mouth and throat pain, dizziness, constipation, swelling in your hands, ankles or feet, fast or irregular heartbeat, fever, changes in how your thyroid gland works, and eczema (skin dryness, irritation, redness, crusting, or drainage).

These are not all the possible side effects associated with OCALIVA. Call your healthcare provider for medical advice about side effects.

  • See “What is the most important information I should know about OCALIVA?
  • Severe Itching. Itching (pruritus) is a common side effect and can sometimes become severe (intense itching or itching all over your body). Severe itching can cause discomfort, problems sleeping, and problems doing daily activities, and usually needs to be treated. Tell your healthcare provider if you get severe itching or if your itching gets worse.
  • Decreases in Good Cholesterol. Decreases in HDL-C (“good cholesterol”) have been observed in patients taking OCALIVA. Your healthcare provider will check your cholesterol levels during treatment to see if you should continue taking OCALIVA.

What should I tell my healthcare provider before taking OCALIVA?

Before taking OCALIVA, tell your healthcare provider about all of your medical conditions, including if you:

  • are pregnant or plan to become pregnant. It is not known if OCALIVA will harm your unborn baby.
  • are breastfeeding or plan to breastfeed. It is not known if OCALIVA passes into your breastmilk. Talk with your healthcare provider about the best way to feed your baby if you take OCALIVA.

Tell your healthcare provider about all the medicines you take, including prescription and over-the-counter medicines, vitamins, and herbal supplements. OCALIVA can affect the way certain medicines work. Certain other medicines may affect the way OCALIVA works.

Please see Medication Guide and full Prescribing Information, including Boxed Warning, for OCALIVA 5 mg and 10 mg tablets.

Available by prescription only.